{"id":17385,"date":"2026-04-06T10:05:18","date_gmt":"2026-04-06T09:05:18","guid":{"rendered":"https:\/\/isleutilities.com\/?post_type=executive-exchange&#038;p=17385"},"modified":"2026-04-06T10:16:54","modified_gmt":"2026-04-06T09:16:54","slug":"ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water","status":"publish","type":"executive-exchange","link":"https:\/\/isleutilities.com\/pt\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/","title":{"rendered":"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water"},"content":{"rendered":"<h4><span>Insights from Martin Jackson, CIO of Northumbrian Water: Embracing Innovation in the Water Sector<\/span><\/h4>\n<p><span> Welcome to the Exec Exchange podcast recap, where we delve into discussions with industry leaders from the water sector to inspire, inform, and educate on a global scale. Our latest episode features an engaging conversation with Martin Jackson, CIO of Northumbrian Water, hosted by Piers Clark. <\/span><\/p>\n<h4><span>A Journey into the Water Sector<\/span><\/h4>\n<p><span> Martin Jackson&#8217;s career chronicles a fascinating transition from the automotive industry to becoming a pivotal leader in water utilities. Initially working with Nissan, Martin honed his skills in IT and transformation change. Upon joining Northumbrian Water Group, he embarked on managing relationships before eventually stepping into strategic roles, culminating in his present role as CIO, a position he has embraced with fervor since the summertime of the previous year.<\/span><\/p>\n<h4><span>Mentoring and Innovation<\/span><\/h4>\n<p><span> Martin highlights his affection for mentoring apprentices, which he considers a vital element of innovation. With fresh perspectives from apprentices reflecting the diversity of thought, Martin stresses these new ideas are crucial for growth both in the organization and as a technology-savvy parent. <\/span><\/p>\n<h4><span>Understanding Northumbrian Water<\/span><\/h4>\n<p><span>Northumbrian Water, delivering services across Northumbria and the outskirts of London, serves approximately 4.5 million customers. The organization epitomizes a multifaceted utility, engaged in everything from water abstraction and treatment to distribution and comprehensive customer service. <\/span><\/p>\n<h4><span>Revolutionizing the Water Sector\u2014A CIO&#8217;s Perspective<\/span><\/h4>\n<p><span> Martin asserts the water industry is amidst a transformative era, encouraged by industry reviews and governmental white papers suggesting strategic advancements. In his capacity, driving digital transformation remains a priority. Northumbrian Water&#8217;s proactive investment in technological infrastructure paves the way for innovative solutions\u2014chiefly leveraging AI and other smart systems.<\/span><\/p>\n<h4><span>Real-Life Innovations in Action<\/span><\/h4>\n<p><span> A testament to this innovative drive is the &#8220;smart sewer&#8221; project in Tyneside, which optimizes existing infrastructure using AI and digital twins, inspired by American cities. This forward-thinking initiative involves dynamic simulation of storm events and real-time adjustments feeding directly into control systems.<\/span><\/p>\n<h4><span>Collaborative Efforts and Data Sharing<\/span><\/h4>\n<p><span> The value of collaboration and data transparency cannot be underestimated. Stream, the UK Water Industry Open Data Initiative, exemplifies sharing data for industry-wide innovation. By harnessing open data, smaller enterprises can cultivate new products and services, significantly impacting the industry.<\/span><\/p>\n<h4><span>Tackling Sector-Wide Challenges<\/span><\/h4>\n<p><span> Addressing potential industry apprehensions, Martin discusses the protective measures around using AI, promoting ethical frameworks that echo company values. He envisages broader adoption across the industry, emphasizing the necessity for uniform principles, enhanced customer protections, and environmental stewardship. <\/span><\/p>\n<h4><span>Conclusion and Reflection<\/span><\/h4>\n<p><span> In reflecting on his journey, Martin dispenses advice on overcoming imposter syndrome, emphasizing the importance of embracing discomfort to achieve comfort and growth. His journey exemplifies how incremental steps lead to remarkable professional achievements. As we conclude our session with Martin Jackson, a key takeaway resonates: Maintain the curiosity and drive for collaboration within the water sector. <\/span><\/p>\n<p><span>Keep informed, continue innovating, and cherish the shared wisdom that enhances industry practices and the lives touched by its services. <\/span><\/p>\n<p><span>Tune in to the full podcast for an in-depth exploration of these insights and more.<\/span><\/p>","protected":false},"featured_media":14899,"parent":0,"template":"","meta":{"_acf_changed":false,"_members_access_role":[],"_members_access_error":""},"class_list":["post-17385","executive-exchange","type-executive-exchange","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities<\/title>\n<meta name=\"description\" content=\"EP 74:\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/isleutilities.com\/pt\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities\" \/>\n<meta property=\"og:description\" content=\"EP 74:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/isleutilities.com\/pt\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/\" \/>\n<meta property=\"og:site_name\" content=\"Isle Utilities\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-06T09:16:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/isleutilities.com\/wp-content\/uploads\/2025\/03\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"718\" \/>\n\t<meta property=\"og:image:height\" content=\"966\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/\",\"url\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/\",\"name\":\"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/isleutilities.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png\",\"datePublished\":\"2026-04-06T09:05:18+00:00\",\"dateModified\":\"2026-04-06T09:16:54+00:00\",\"description\":\"EP 74:\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/#primaryimage\",\"url\":\"https:\\\/\\\/isleutilities.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png\",\"contentUrl\":\"https:\\\/\\\/isleutilities.com\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png\",\"width\":718,\"height\":966,\"caption\":\"The Exec Exchange Podcast\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/executive-exchange\\\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/isleutilities.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#website\",\"url\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/\",\"name\":\"Isle Utilities\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#organization\"},\"alternateName\":\"Isle\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#organization\",\"name\":\"Isle Utilities\",\"alternateName\":\"Isle\",\"url\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/isleutilities.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/icon.png\",\"contentUrl\":\"https:\\\/\\\/isleutilities.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/icon.png\",\"width\":500,\"height\":500,\"caption\":\"Isle Utilities\"},\"image\":{\"@id\":\"https:\\\/\\\/isleutilities.com\\\/pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities","description":"EP 74:","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/isleutilities.com\/pt\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/","og_locale":"pt_BR","og_type":"article","og_title":"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities","og_description":"EP 74:","og_url":"https:\/\/isleutilities.com\/pt\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/","og_site_name":"Isle Utilities","article_modified_time":"2026-04-06T09:16:54+00:00","og_image":[{"width":718,"height":966,"url":"https:\/\/isleutilities.com\/wp-content\/uploads\/2025\/03\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/","url":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/","name":"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water | Isle Utilities","isPartOf":{"@id":"https:\/\/isleutilities.com\/pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/#primaryimage"},"image":{"@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/#primaryimage"},"thumbnailUrl":"https:\/\/isleutilities.com\/wp-content\/uploads\/2025\/03\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png","datePublished":"2026-04-06T09:05:18+00:00","dateModified":"2026-04-06T09:16:54+00:00","description":"EP 74:","breadcrumb":{"@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/#primaryimage","url":"https:\/\/isleutilities.com\/wp-content\/uploads\/2025\/03\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png","contentUrl":"https:\/\/isleutilities.com\/wp-content\/uploads\/2025\/03\/The-Exec-Exchange-Podcast-Youtube-Thumbnail-6.png","width":718,"height":966,"caption":"The Exec Exchange Podcast"},{"@type":"BreadcrumbList","@id":"https:\/\/isleutilities.com\/executive-exchange\/ep-74-collaboration-in-innovation-with-martin-jackson-cio-of-northumbrian-water\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/isleutilities.com\/"},{"@type":"ListItem","position":2,"name":"EP 74: Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water"}]},{"@type":"WebSite","@id":"https:\/\/isleutilities.com\/pt\/#website","url":"https:\/\/isleutilities.com\/pt\/","name":"Utilidades da ilha","description":"","publisher":{"@id":"https:\/\/isleutilities.com\/pt\/#organization"},"alternateName":"Isle","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/isleutilities.com\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/isleutilities.com\/pt\/#organization","name":"Utilidades da ilha","alternateName":"Isle","url":"https:\/\/isleutilities.com\/pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/isleutilities.com\/pt\/#\/schema\/logo\/image\/","url":"https:\/\/isleutilities.com\/wp-content\/uploads\/2022\/06\/icon.png","contentUrl":"https:\/\/isleutilities.com\/wp-content\/uploads\/2022\/06\/icon.png","width":500,"height":500,"caption":"Isle Utilities"},"image":{"@id":"https:\/\/isleutilities.com\/pt\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/isleutilities.com\/pt\/wp-json\/wp\/v2\/executive-exchange\/17385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isleutilities.com\/pt\/wp-json\/wp\/v2\/executive-exchange"}],"about":[{"href":"https:\/\/isleutilities.com\/pt\/wp-json\/wp\/v2\/types\/executive-exchange"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/isleutilities.com\/pt\/wp-json\/wp\/v2\/media\/14899"}],"wp:attachment":[{"href":"https:\/\/isleutilities.com\/pt\/wp-json\/wp\/v2\/media?parent=17385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}