Sydney Water Addresses Risk and Advances Resilience with Infrastructure Technology Plan
Isle worked closely with Sydney Water to create an Infrastructure Technology Plan to proactively manage their assets.
Sydney Water is Australia’s largest water utility serving 4.6 million people and managing an extensive asset base. Like most utilities worldwide, the scale of their aging infrastructure exceeds funding available to replace it. Given the challenging nature of water and wastewater assets, a lack of visibility into asset health is a risk. An Infrastructure Technology Plan can address these challenges. It helps identify and prioritise fit-for-purpose technology to move towards predicting asset condition and enabling proactive, cost-effective interventions.
Isle was well placed to pair global leading practices with a deep assessment of Sydney Water’s current technology capabilities. This resulted in a comprehensive Infrastructure Technology Plan and Implementation Roadmap. Together, these align the business on key infrastructure technology initiatives to prioritise over the next 1 – 5 year time horizon. The approach ensures optimal resource allocation and targets high-value opportunities while managing risk and implementation readiness.
Benefits of Approach
- Business engagement: interviewed over 100 staff including 20 Heads of Business, providing diverse perspectives and comprehensive insights.
- Gap analysis: clearly defined the current state of technology capability and the required future state to manage high-risk, poor-performing assets.
- Leading practice: identified global leading practices in advanced condition assessment, real-time performance monitoring and control, and enhanced scenario modelling.
- Strategic prioritisation: ranked key technology intervention initiatives based on a desirability, feasibility and viabilities criteria.
- Implementation roadmap: developed a detailed 5-year horizon mapping current research and technology initiatives with future technology intervention initiatives.
Specialist Services Involved
- Technology due diligence: assessed and recommended suitable infrastructure technology capabilities and technology options.
- Asset management: integrated insights from the AMCV program and broader industry expertise to inform prioritisation of assets and initiatives.
- Executive engagement: interviewed Sydney Water’s 20 Heads of Business to inform the ITP with well-rounded perspectives.
- Workshop facilitation: conducted workshops engaging 100+ staff to understand challenges from the operator level through to the executive level.
Resultados
- Strategic alignment: aligned key infrastructure strategies with asset management outcomes, key enterprise initiatives and infrastructure technology capabilities.
- Risk management: captured illustrative leading-practice examples of technology capability use for managing risks, controls and process excellence through 15 cross-sectoral case studies.
- Future vision: clearly articulated the desired future state required to cause zero harm, including a technology capability gap analysis and targeted recommendations.
- Option prioritisation: produced guiding principles to prioritise technology options and key initiatives that optimise cost, risk and performance.
- Value focus: gained deep understanding of how to focus and re-align Sydney Water’s business effort to derive best value for money.
- Roadmap actions: produced 5-year infrastructure technology roadmap with actions linked to existing initiatives, outlining how to maintain regulatory compliance and sustainable operations.
- Lifecycle optimisation: outlined technology capability use cases for achieving optimal lifecycle cost, including an illustrative example on a Water Resource Recovery Facility.
Contacto clave
For enquiries and further information, please contact Alex Cech, Head of Change and Implementation at Isle Utilities.